Debit Cards

Debit Cards

Waumandee State Bank Debit Cards come standard with embedded chip and contactless technology. Any Waumandee State Bank customers who have a checking account are eligible to receive a debit card at no extra cost (subject to credit approval). There is no annual fee for any of our debit cards. See the sections below for-

• Debit Card Support
• Alerts, Activation & PINs
• Card Management with Online/Mobile Banking
• Customized Debit Cards

   

---

Alerts, Activation & PINs:

Waumandee State Bank Debit & Credit Card Fraud Alerts:
Fraud Alerts are enabled for all customers. These are available via Text, Voice Call, and Email. You can read more about this service here.

To activate a new debit card use one of the methods listed below:

• Call 1-800-992-3808 and follow the prompts. Once you've completed the process, your debit card should be activated and ready to use. Completing this process via the phone will also have you set up a PIN number. 
• Activate through your Online/Mobile Banking. You can download it on our Mobile Banking page. Once you've logged in, navigate to the "Cards" section, and then tap the large "Activate Card" button that appears over your grayed out card. Follow the remaining prompts to complete the process. Click the button below to view a quick visual aid with screenshots for these three steps.

 Activating Cards / Setting PINs in WSB Mobile

Activating a replacement debit card:

If your current card has expired and you've received a replacement card in the mail, you do not have to set up a different PIN. You can use your existing number. Replacement cards will have the same card number as your previous one, just with a different CVV and expiration date. You may activate a replacement debit card by checking your balance or performing a transaction at any ATM as long as you have a correct/working PIN number. 

If you encounter any issues with card activation, please contact a Personal Banker at any of our locations.
 

If you wish to change your Debit Card's PIN for any reason you have two options:

1. Call 1-800-992-3808 and follow the instructions to set your desired PIN number. In order to properly verify you, the voice prompts will ask you to key in your date of birth, social security number, and the security code on the back of your debit card before any PIN change. It will also ask you to verify your desired PIN by typing it a second time before confirming the change.

2. Log into your Waumandee State Bank Online/Mobile Banking. (If you don't already have our app, you can download it on our Mobile Banking page.) Tap the "Cards" section, then select "Set PIN", and follow the prompts. For full instructions and other available card options, please refer to the "Manage My Cards" tutorial video linked at the top right of this page.

If you encounter issues with any of these methods listed above, please contact a Personal Banker at any Waumandee State Bank location.

Customized Debit Cards*:

Waumandee State Bank offers customized debit cards to our customers. You can customize your debit card with an image of your choice that follows the below guidelines. Please note, business accounts are unfortunately not eligible for customized debit cards.

Image Guidelines:
To ensure image quality on your debit card, please use the following guidelines when selecting a customized image. Waumandee State Bank and its partners reserve the right to approve all images submitted for Customized Debit Cards. All images submitted must have the consent of the owner of the image, including images downloaded from other internet sites.

• File Format: jpeg, png, gif, bitmap, or tiff format
• Image Size: minimum of 840 X 840 pixels
• Images CANNOT contain:
  • Political statements
  • Advertising, promotional text, slogans, copyrighted or trademarked material
  • Phone numbers
  • URLs
  • Brand names or branded products
  • Celebrities, Athletes, Musicians, Public Figures, etc.
  • VisaSponsorship property (such as the Olympics, NASCAR, etc.)
  • Socially unacceptable groups
  • Provocative or sexual content
  • Profanity or obscenities
  • Violence, firearms, weapons, or ammunition
  • Alcohol or tobacco
  • Content that might result in problems at point of sale or interfere with security features of the card
  • MasterCard®, American Express®, Discover® or any other payment references
  • Any other content that might infringe, denigrate, or dilute the MasterCard® brand or its member financial institutions 

* A $10 fee will apply to order a customized debit card.