Waumandee State Bank debit cards come standard with embedded chip (EMV) technology and are available to customers who have a checking account at no extra cost (subject to credit approval). There is no annual fee for any of our debit cards. In addition, the recently updated "My Cards" section of our mobile application makes managing your debit card from anywhere a breeze. See the "Manage My Cards" tutorial video & bulleted list below for greater details.
Alerts, Activation, and PIN Numbers
Debit Card Text Alerts are enabled for all customers. Read our F.A.Q. form here for detailed info on what that means.
To activate a new debit card and set your PIN number, please call 1-800-992-3808 and follow the prompts. If your current card has expired and you've received a replacement in the mail you do not have to set up a different PIN, you can use your existing number.
You may also call any one of our eight locations and speak to a personal banker to force activate your debit card. If your card is force activated, you will still need to call the 800 number listed above to set up your desired PIN number.
You may also activate a replacement debit card by checking your balance or performing a transaction at any ATM as long as you have a correct/working PIN number.
If you wish to change your PIN number for any reason you have two options:
Call 1-800-992-3808 and follow the instructions to set your desired PIN number. In order to properly verify you, the voice prompts will ask you to key in your date of birth, social security number, and the security code on the back of your debit card before any PIN change. It will also ask you to verify your desired PIN by typing it a second time before confirming the change.
Visit any of our nine Waumandee State Bank owned ATMs. Simply insert your card and find the option to change your PIN on the machine. You will need your currently existing PIN number to perform the change using this method.
Contact a personal banker at your local Waumandee State Bank office.
Debit Card Support:
Has your debit card been lost or stolen? It's always best to report it as soon as possible. Call 1-800-554-8969 to report a lost or stolen card. If you're unsure where it may be and don't want to cancel immediately, you can temporarily shut your card off using the WSB Mobile application. Spot an unauthorized or incorrect charge on your debit card? File a debit card dispute ASAP by calling our 24 Hour Card Care Center: 1-833-221-8643.
Card Management with WSB Mobile
Our mobile banking app gives you access to a wide variety of useful features to help manage your debit card and related spending.
Waumandee State Bank Mobile allows you to:
For more complete information about all of the features Waumandee State Bank's mobile app offers and instructions on where to download, click here. Once downloaded, login to the app using your online banking credentials and find the "My Cards" section.
Customized Debit Cards
Ever wanted to customize your debit card? A customized "MyCard" debit card might be right for you*. Decorate your card with an image of your choice or boost fraud protection by adding your photo ID on its front face. Any image can be used as long as it conforms to the guidelines listed below.
Please note, business accounts are unfortunately not eligible for customized debit cards.
*$10 fee will apply to order a customized debit card.Click here to order a customized Full Image Debit Card
Click here to order a customized Photo ID Debit Card
Have a Debit Card question?
Contact any of our personal bankers by phone during normal business hours.